“There’s a greater need for attorneys to be flexible and mobile while maintaining seamless communication with clients.” “Law firm practices are changing,” Toy explains. Now, Toy is working closely with Walker to give Dialpad a greater presence in the legal field. Dialpad Sell also uses artificial intelligence and natural language processing to offer verbal cues and post-call analytics. In its new iteration, Dialpad also expands its offerings with its videoconferencing platform UberConference, Dialpad Support and Dialpad Sell, a sales platform that can record and transcribe calls. After selling his first company to Yahoo!, Walker bought the name back, using it to launch the new-and-improved Dialpad in 2010.
#DIALPAD HIGHFIVE SOFTWARE#
What Dialpad offers isn’t exactly a new concept. What makes the conferencing platform unique, Toy explains, is how it meets customers and callers where they are, without additional software to download or PINS to fumble for.ĭialpad represents the second iteration of a venture founded by CEO Craig Walker.
“It’s essentially desk phones for businesses that are cloud based, so there are no more server rooms and no more cords.” Dialpad 2.0 “This is a new way to link today’s changing work forces,” says Lily Toy, Dialpad’s general counsel. Companies such as Motorola, the Financial Times and Uber have come to rely on Dialpad for the technology to make this seamless leap from a phone to a computer-and back again, if needed.
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